What business are we in?What business are we in?

Speed

We have, since our earliest days, offered the fastest cycle time on product delivery in the industry. We always realized that creating fast quotes was part of reducing the customers waiting period. Today and in the future the drive for speed will reach every facet of our business. We want to reduce the cycle time in the rest of the business cycle, such as billing and payment. We also want to reduce the cycle time in product development and software development. Our success tomorrow will rest on the ability to reduce time in every area.

Customization

We will build one product for one customer. In the past where this was a liquid filled transformer, today it includes series autos to go in large LTC transformers, dry types and other specialty type transformers. Tomorrow it will include fused load interrupters, unit substations, HV circuit switchers, SF6 circuit breakers and many other related power items. We are always looking for the opportunity to provide more value to our customer.

Ease of Doing Business

Some of our customers are large companies with little flexibility. Some of our customers need our expertise and assistance in determining the best fit for their need. We are here for our customers to give them what they need, when they need it. This means realtime inventory access, sales and manufacturing operations in four time zones, and 7-day/24-hour emergency availability. We choose to meet our customers on their terms.

We believe that these three components of our value package will differentiate us from our competition and continue our supercharged growth.